In Episode 8 of the Ask the Operator Podcast, Christina Thakor-Rankin of the All-In Diversity Project highlighted the importance of changing workplace dynamics to meet the diverse expectations of the next generation of employees and customers.

Who is it?

Christina Thakor-Rankin, Co-Founder, All-In Diversity Project

What is being said?

Regarding ‘Generation Z’ and the significance of recruiting from this demographic for employers, Thakor-Rankin remarked: “These are the people who are our next generation of employees, innovators, leaders, and customers. Generation Z is going to be the biggest population by numbers that the planet has ever seen. They are the most racially and ethnically diverse generation ever and they are the most socially responsible generation ever. 

“You don’t need to take my word for it. Just look at the news before the pandemic – the people going out and marching in terms of environmental issues, that was the younger generation. You look at the protests going on around the world now – political, Black Lives Matter, the Me Too Movement – that is being driven by this younger generation. What that means is that we as businesses need to wake up and realise the expectations of this new generation are going to be very different to the expectations of people in businesses today. 

“For the generations before, including the millennial generation, things like diversity, equality and inclusion was, was an aspiration. But for Generation Z, who have grown up in a world of being conservative, it is an expectation that when they go into the workplace, they will see a nice mix of genders of races of religion. Our workplaces currently are not there yet.

“We need to change our workplaces, and we need to start changing them now, because if we don’t, then we are not going to be able to attract the employees of the future If we cannot attract the employees of the future we will not have the people we need in our businesses, who can develop the products that we will need to attract the customers of the future.”

Why should I listen to it?

To hear unique insights into the importance of diversity in the sports betting space from an industry professional with extensive experience working for a variety of operators including William Hill and the Tote Group.

Where can I hear more?

Source – Ask the Operator Podcast Website

All-In Diversity Project: Workplaces must do more to meet Gen Z expectations