The ‘Transforming Your Payments Strategy With Open Banking ’ webinar outlines the potential offered by open banking for betting and gaming operators, as they tackle the twin challenges of increasing competition and tighter regulation.
What is it?
As cost of acquisition goes up, the race is on to deliver the best player experience possible. New research from YouGov and TrueLayer shows that payment experience is a key driver for players, whether they’re choosing a new provider or allocating deposits. The panel discusses Open Banking standards and open APIs, presenting payments with an opportunity to differentiate and drive customer loyalty.
In this webinar, you’ll learn how open banking can help transform your player payment and onboarding experiences – and support your responsible gambling initiatives.
The session discusses payments role in the ever-changing regulatory environment in Europe, the biggest challenges and opportunities ahead.
Who is it?
George Davis Product Lead – Payments, TrueLayer
Jack Wilson, Head of Policy & Regulatory Affairs, TrueLayer
Jim Noakes, Head of Payment Innovation, GVC Holdings
Natalie Dunne, Head of Payments, Paddy Power Betfair
Resh Vamathevn, iGaming Lead, TrueLayer
What is being said?
Questioning whether payments are instant, Dunne noted: “I think when you look at pay-ins, I think they are when you look at most of Europe now pay-ins are instant.
“There is obviously a lot that operators do on their side around having safer gambling rules that make some of them not so instant, but from a general perspective, pay-ins are instant. When we look at payouts, that’s not really the case and I do believe you should be able to pay in instantly, you should be able to get your funds out instantly as well. You as a customer should have full control over what is yours and that is not the case in Europe at the moment.
“We look at Visa Direct, that is a solution, but it’s only there for a small portion of customers and depends on which card type they have. We look at the different e-wallets and there are different withdrawals as well, but it’s not really back to your bank account so if you don’t want to use those funds elsewhere you have to then go through the process of getting them back to your bank account.”
Why should I watch it?
To learn about the future of open banking in the betting and gaming industry looking at some of the ways in which open banking standards and open APIs present an opportunity to differentiate those payment and onboarding experiences, and drive customer loyalty.
Where can I see more?
Source: You can sign up to Join SBC Webinars to see the full session and go to the SBC YouTube Channel for similar content.
